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Terms of Service

Our terms and conditions

Effective date: June 24, 2026
Operator: Peter (Pinjas) Adler Asch
Contact: [email protected]

Plain English. Read it. By using the service you agree to it.

1. What CHASKY is

CHASKY is a service that takes audio you upload and produces transcripts and structured written manuscripts from it. It runs on pinjasemet.com (web) and through our mobile apps.

2. Your account

  • You must be 13 or older (16 in the EU) to create an account
  • One human per account — no sharing logins
  • You are responsible for keeping your password secret. We can't recover what we never see
  • We can suspend or close accounts that violate these terms — we will tell you why before doing so unless legally prevented

3. What you can upload

You may upload audio you have the legal right to upload. That means:

  • Your own voice
  • Recordings you have explicit permission to use
  • Public-domain or appropriately licensed recordings

You may NOT upload:

  • Audio of people who did not consent to being recorded (jurisdiction-specific — you know your laws)
  • Copyrighted material you don't have rights to
  • Content that is illegal where you live or where we operate (United States, Oracle Cloud infrastructure)
  • Anything intended to harass, defame, or harm a specific person

If you upload something you shouldn't, we may remove it without notice and close your account.

4. What we do with your content

  • We transcribe and structure it — that's the whole product
  • Your content stays YOURS. We claim no ownership and no derivative-use rights
  • We do not train AI models on your content
  • We do not republish, share, or sell your content
  • We can use de-identified, aggregated metadata (e.g. "average transcription length") for product analytics

5. Payment

  • Some features are free, some require a paid subscription
  • Subscriptions billed through Stripe, monthly or annually as you choose
  • Refunds: within 14 days of first charge, full refund on request. After that, pro-rated only at our discretion
  • Failed payment: we'll retry per Stripe defaults, then suspend (not delete) your account until paid

6. Service availability

We aim for 99% uptime but make no guarantee. The service may be down for maintenance, upgrades, infrastructure issues, or causes outside our control. We don't owe you money for downtime unless required by consumer-protection law where you live.

7. Limitation of liability

To the maximum extent allowed by law:

  • The service is provided "as is" without warranties
  • Our total liability to you for any claim is capped at the greater of (a) what you paid us in the prior 12 months, or (b) USD $100
  • We are not liable for indirect, incidental, or consequential damages
  • This cap does not apply where consumer-protection law prevents it (most EU/UK consumer rights, gross negligence, willful misconduct)

8. Indemnification

If your use of the service or the content you upload causes us to face a legal claim from someone else, you agree to defend and hold us harmless from it — within reason and to the extent legal in your jurisdiction.

9. Termination

You can delete your account anytime in the app or by emailing [email protected].

We can terminate your account if you breach these terms, with notice where reasonable.

After termination: your data is queued for deletion and removed within 30 days from all live systems (90 days from backups).

10. Disputes

  • Governing law: laws of the State of [TBD — set once the operating entity is registered]
  • Disputes first: try to email [email protected] and resolve directly. Most things resolve at this step
  • If not: binding arbitration in [TBD], administered by a recognized arbitration body. Either side may seek injunctive relief in court for IP or trade-secret claims

You waive class-action participation to the extent allowed by law. EU residents: you keep all consumer-protection rights granted by your local law regardless of this clause.

11. Changes

We may update these terms. Material changes get 14 days' email notice. The current version lives at pinjasemet.com/terms-of-service. Continuing to use the service after a change means you accept it.

12. Contact

Legal: [email protected]
Support: [email protected]
Privacy: [email protected]